EuroParcs Customer Feedback

Customer feedback is very important to EuroParcs, all feedback is reviewed and used to improve our services and procedures to make future holidays more enjoyable.

Below is some of our recent customer feedback:

 "We had a wonderful holiday in La Garangeoire. Your reps Ian and Carol were brilliant. They had the mobile home perfect for us when we arrived and we enjoyed our chats with them. The campsite had plenty to do on it."

Katrina McConnell 29/07/2013 (La Garangeoire - Vendee)

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 "We had a wonderful time during our week in France. The only problem was it was not long enough. The reps were very helpful, it was almost like they seemed to knew what you wanted like without asking, they turned up with a gate for the decking to stop Amber (our daughter) running off as all small children do. Once again I can not praise your company more highly, all aspects of our holiday were made easy by you and your staff. Cant wait to book for next year."

Nick Rogers 26/07/2013 (Vilanova Park - Barcelona)

 

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 "Our family really enjoyed their stay at Vilanova Park this summer. Our upgrade to an Elegance Mobile home was much appreciated as it was much more spacious and comfortable... Overall the holiday was very good and relaxing and hope to see you next year."

Mike Lacey 26/07/2013 (Vilanova Park - Barcelona)

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 "We had a great holiday thank you. Thank you to Rod the booking, it was so straight forward and he was great... Reps were good, very friendly... All in all great time, great company.
Thanks for a lovely holiday."

Brenda Owens Bradley 25/07/2013 (Le Ruisseau - Biarritz)

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"Thanks so much for another excellent holiday. Keith and Helen are brilliant as usual. Park was fantastic, mobile home was spotless when we arrived. Car service you organised was there when we arrived at airport waiting for us, and brought us to our mobile home, and then delivered our hire car. I'm raving to all my friends about this holiday and think I've convinced another family to give it a go next year. Thanks again for all your assistance, you have a great business and you run it very well. Take care and I hope to be in contact to book something for next year." 

Katrina Healy 25/07/2013 (Vilanova Park - Barcelona)

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"As always we had a wonderful time with no complaints about any aspect of our holiday. The reps were helpful and always available." 

Paula Henderson 11/07/2013 (Vilanova Park - Barcelona)

 

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"This year the whole family managed to get on holiday together and once again I have to say the booking process, the park and your onsite reps Keith & Helen ticked all the boxes. There was plenty for the children to do and as the saying goes if they are happy then the adults are happy and that was certainly correct. I think it may be the holiday of choice for some years to come. nbsp;

James Anderson 09/07/2013 (La Garangeoire - Vendee)

 

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"Had a fantastic holiday, the quality of your mobile home was of such a high standard, very impressed. The staff from EuroParcs and at Marjal were all lovely and helped us with any queries, I was surprised at how reasonably priced the food was, pool was immaculate, we hired a car to get out and about as it's bit far out but would definitely return. Thank you." 

Elaine Sands 09/07/2013 (Marjal Costa Blanca - Costa Blanca)

 

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"To all at EuroParcs. A big thank you for a great holiday spent at Vilanova from May 29th to June 6th. We found the park lovely very clean, spacious and no problem getting sunbeds at any time of the day. The reps Keith and Helen were more than helpful between supplying bikes for our two boys, transport, pumps for footballs, and of course local info and directions I cannot praise them enough. The mobile home was in good nick and spotlessly clean. We had a lovely relaxing holiday .This was our first mobile home holiday and is the first of many hopefully. Will be in touch next year and looking forward to it already. Regards Anne." 

Annie Kerrigan 08/07/2013(Vilanova Park - Barcelona)

 

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"Thank you so much for organising our holidays in Vilanova. We all really enjoyed them and will definitely be back." 

Svetlana Lutina 23/06/2013(Vilanova Park - Barcelona)

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Note: Emails have been edited to remove personal details.

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