Question: Are there any additional charges to be paid at the site ?

Answer: It varies from site to site. At La Garangeoire, Le Ruisseau and Marjal Costa Blanca there are no additional site fees or local taxes for you to pay. At our other sites you will need to pay the local tourist tax directly to the campsite. The amount varies from campsite to campsite, for details on a particular campsite please contact us.

At most sites you will be asked to leave a cautionary deposit, usually between £100 - £150, fully refundable upon you leaving the mobile home in clean and satisfactory state with complete inventory.

Question: What if we break something ?

Answer: We expect customers to replace simple items like glasses or cups. If the breakage is more serious tell the Representatives or Reception and they will advise you appropriately.

Question: What is the situation regarding cleaning of our mobile home ?

Answer: As part of our approach to keeping costs down and thus offering outstanding value we ask customers to clean their mobile home before they leave. This includes defrosting the fridge, cleaning all working surfaces and floors. All cutlery, crockery and kitchen utensils must be left clean. Hob, shower, washbasin and WC must be left clean. In summary, the mobile home must be left in a clean, complete and satisfactory state ready for occupancy by the next customer. At some sites an end of stay cleaning service is offered, please check with your campsite reps. on arrival if you are interested in booking this service.

Question: Do you have Representatives on site ?

Answer: At La Garangeoire, Le Ruisseau, Vilanova Park and Marjal Costa Blanca we have our own EuroParcs Representatives.
At Le Panoramic, Camping Village Fabulous and La Torre Del Sol  the local site management  provides the on-site service to our customers. You are treated as though you are one of the site’s own customers and you are able to deal directly with Reception staff and management in terms of information, advice and any maintenance matters such as replacing gas bottles.

At our other sites where we work with our partner Homair your on-site service will be provided by Homair’s representatives.

Most sites have animation programmes (activities) for both children and adults and our customers are entitled to participate in them. Most are free, there are exceptions such as tennis, horse riding and archery classes for which a fee is payable direct to the campsite

Question: What do we need to take with us ?

Answer: You will need to take your own sheets and pillowcases (except at Vilanova Park and Marjal Costa Blanca) although we can arrange for you to hire bed linen at most of our sites. Pillows, blankets and/or duvets are provided at all sites. You will also need to take your own personal towels, tea towels and cleaning materials although the latter can be readily bought in the site shops. It is always helpful to take a box of matches for lighting gas hob burners and water heater pilot lights.

Question: Does EuroParcs provide barbeques ?

Answer: Most sites allow barbeques, however, this is subject to local authority regulations that may result in restrictions in periods of dry weather. BBQs are provided or are available for hire and vary in type from site to site and may be charcoal, gas or electric. At some sites a deposit is taken and at Vilanova Park a nominal hire charge is made.

Question: Is EuroParcs just for families ?

Answer: No, not at all, our campsite holidays are idela for couples, groups and families. Whether you are seeking fun packed activities or a quieter get away, EuroParcs has a camspite to match your requirements.

Question: Is linen provided ?

Answer: Bed linen (sheets / pillowcases) can be hired at most of our sites on request. Typical hire charges are from €10 per bed per week. At Vilanova Park and Marjal Costa Blanca bed linen is provided. Towels are available for hire at some sites, including La Garangeoire, Le Ruisseau, Vilanova Park and Marjal Costa Blanca. For further details please call any of the numbers at the bottom of this page.